Pk77 FAQ — all your questions answered
All Your Answers in One Place

The minimum deposit on pk77 is just BDT 500. You can deposit any amount you like — there is no maximum limit. Any applicable bonus is automatically credited on each deposit.

Mobile banking withdrawals are typically processed within 15 to 30 minutes. Bank transfers may take up to 24 hours. You will need to complete identity verification (KYC) before making your first withdrawal.

pk77 does not charge any deposit or withdrawal fees. However, your payment provider (such as bKash or Nagad) may apply their own transaction charges.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your National ID or passport. This is required to protect your account and prevent fraud.

Every bonus comes with a wagering requirement — you typically need to place bets totalling a set multiple of the bonus amount. For example, a BDT 1,000 bonus with a 20x requirement means you must wager BDT 20,000 in total before you can withdraw.

• Bonus must be used within 30 days of being credited.
• Not all games may count toward bonus wagering.
• Full Terms & Conditions Terms and Conditions View on the page.

Every bet you place on pk77 earns loyalty points. The more you play, the more points you accumulate. Once you reach a set amount, points can be converted into bonus cash. VIP members earn points at double the rate.

A reload bonus is a special bonus offered to existing members on every deposit. pk77 runs reload bonus offers every week or at set intervals. Log in and check the "Promotions" section to see all active offers.

Yes, most slot games on pk77 are available to play for free in Demo Mode. Demo Mode lets you practice without using real money. However, to win real prizes or claim bonuses, you will need to play with real funds.

All pk77 games use certified Random Number Generator (RNG) technology, ensuring every round's outcome is completely random. Third-party auditors regularly verify the games.

pk77 Live Casino features Bengali-speaking dealers. You can join Bengali tables during scheduled hours. English and Hindi dealer tables are also available around the clock.

In your pk77 account settings, go to the "Security" section and enable two-factor authentication. Each time you log in, you'll need to enter the OTP sent to your mobile. This adds an extra layer of protection to your account.

If you receive a suspicious login notification, change your password immediately and contact pk77's 24/7 support. You can also request a temporary account lock if needed.

Yes, pk77 is strongly committed to responsible gaming. You can set deposit limits, self-exclusion, and cooling-off periods. For more details, Responsible Gaming Visit the page.

The pk77 Android app requires Android 6.0 or above. For the iOS app, iOS 12.0 or above is needed. On older devices, you can still enjoy the full pk77 experience through a mobile browser.

Yes, the pk77 mobile app gives you access to everything on the website — playing games, deposits and withdrawals, claiming bonuses, and live chat support. The app also comes with extra features like push notifications and fingerprint login.

To install the APK file on your Android device, you'll need to enable the "Install from Unknown Sources" option. Go to Settings > Security and turn on the Unknown Sources option. If you're still having trouble, please contact download page Follow the step-by-step guide or contact us via live chat.